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Insurance Chromebook Scheme 2020/21

Insurance Chromebook Scheme 2020/21

The insurance policies are designed and written by CPU Group Ltd and are administered by Advent Solutions Management Ltd. CPU Group Ltd is an Appointed Representative of Advent Solutions Management Ltd which is authorised and regulated by the Financial Conduct Authority. Designing and writing the policies ourselves has the advantage of being able to provide insurance services that are tailored to the requirements of the education sector. Our insurance products have been refined over several years to ensure that educational establishments receive cover that is both appropriate and suitable for their needs. We only use manufacturer authorised repair centres to ensure that manufacturer warranties are not voided.

Extended Warranty Insurance* 

The Extended Warranty insurance starts at expiry of the manufacturer’s warranty and covers mechanical failure due to wear and tear through general use.In some cases, this cover may also include the carriage costs of any devices sent back under manufacturer warranty so all costs incurred through warranty claims on your devices are covered. 

* Full terms and conditions are contained within the policy documents.

Accidental Damage and Theft (AD&T)

  • CPU Group’s insurance covers the equipment for many perils including screen damage, damage from a fall, water damage, theft etc
  • A wide range of tablets and laptops can be insured
  • Protects against repair or replacement costs as a result of theft or accidental damage to the equipment from any sudden or unforeseen cause
  • It covers the equipment for repair or replacement where the equipment is stolen or is beyond economic repair.
  • The insurance cover is conditional upon the device being stored in a protective case which meets policy terms and conditions.
  • Cover is worldwide, both in and out of classes.
  • Insurance cover starts on the equipment delivery date.

Common Questions

  • What is the excess charged for a claim under the insurance policy? There is no excess for the first and any subsequent claims for each device on the policy.

  • What is the term of the policy? The policy is 36 months from the date of shipment. 

  • Who is the insured party under the AD&T policy: parents or the school? The school is the insured party to allow us to process the claim on your behalf, and the insurance covers the equipment, identified by serial number. If you leave the school this can be transferred to a personal name but would be subject to an administration fee.

  • What happens in the event of a claim? As a school, we will normally process the claim on your behalf. There are exceptions to this, for example, during school holidays, where it may be easier for you to make the claim as we have limited staff on site for deliveries and collections during these periods. Where possible and if we are processing the claim for you, then we may be able to provide you with a loan unit for term time on site school use only so your son/daughter is not disadvantaged in any way. Devices purchased outside of the scheme would be your responsibility to claim under any warranty or insurance you may have purchased.

 

Page Downloads Date  
CPU Master Policy Wording Education Sept... 11th June 2020 Download